Terms and Conditions

TERMS & CONDITIONS POLICY

 

OVERVIEW

The domain name www.brnutricure.com and its related sub-domains, sites, services, tools (collectively, the “website”) is owned and operated BR NutriCure Private Limited (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to include its successors, affiliates, and permitted assigns).

Throughout the Website, the terms “we,” “us,” and “our” refer to BR NutriCure Private LimitedPrivate Limited. We offer this Website, including all information, tools, and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Please read these terms and conditions (“T&C”) carefully.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

The Company reserves the right to update or change the Terms and Conditions (T&C) at any time by posting the revised T&C on the Website, with or without prior notice. These changes will take effect immediately upon being posted. By continuing to access or use the Website after changes are made, you agree to comply with and be bound by the updated T&C. The version of the T&C that will apply to your order is the one available on the Website at the time you place or access your order. Therefore, we recommend reviewing the T&C each time you visit the Website or make a purchase. This updated T&C does not affect any other written agreements you may have with the Company regarding different products or services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.


ELIGIBILITY 

By accepting these Terms of Service, you confirm that you are either of legal age in your state or province or, if not, that you have given permission for any minor dependents under your care to use the site. Minors wishing to use or access the Website must do so through their legal guardian or parent. If you represent a business, partnership, or sole proprietorship, you may access and use the Website for transactions on its behalf only if you are officially authorized to do so, as required by statutory regulations and/or the entity's governing documents.

You are permitted to access the Website only for legal purposes. It is your responsibility to be aware of and comply with all applicable laws, rules, and regulations related to your use of the Website. We reserve the right to block any user and permanently disable their account if we, at our sole discretion, determine that the user's actions have violated the fair usage policy or the Terms and Conditions.


DISCLAIMER

All products listed on this Website are manufactured and marketed in accordance with the guidelines laid down by the Food Safety and Standards Authority of India (FSSAI).

Information available on www.brnutricure.com is intended solely for informational purposes and should not be seen as medical advice or a replacement for professional guidance from your healthcare provider. The products and supplements listed on the site are not designed to diagnose, treat, cure, or prevent any illnesses. Individual results may differ based on personal health conditions. Be sure to carefully review the information on the product labels before buying. The information provided on the Website, including product descriptions, blog articles, and customer reviews, is for informational purposes only and does not constitute medical advice.

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


PRODUCTS OR SERVICES (If applicable)

The Website features a range of products ("Products") for sale, including trial items and those provided at no charge. By placing an order through the Website, you agree to abide by the terms and conditions outlined in these T&C. The Products listed on the Website, as well as any samples we may send you, are meant for personal use only. You are prohibited from selling or reselling any Products or samples received from us unless explicitly permitted. We retain the right to cancel or modify the quantity of any Products provided to you, with or without prior notice, if we believe, at our sole discretion, that such action could breach our T&C. These restrictions may apply to orders made using the same customer account, credit card, and/or billing and shipping address. If we need to modify or cancel an order, we will try to reach you using the email, billing address, or phone number you provided when placing the order.

The Company reserves the right to modify, suspend, or discontinue any Products at any time, without prior notice or liability. You understand that the price for any Product or service may change without notice or responsibility on our part. We strive to present the colors and images of our products as accurately as possible on our store, but we cannot ensure that your computer monitor will display colors correctly. We reserve the right to limit the availability of any products or services we offer. Product descriptions and pricing may be updated or changed at our discretion without prior notice. Offers for products or services on this site are not valid where restricted by law. We do not guarantee that the quality of any products, services, information, or other materials you purchase will meet your expectations, nor do we promise that any errors in the service will be fixed.


WEBSITE 

You are allowed to create and maintain only one user account (“Account”). You are responsible for keeping your account details, password, and computer access secure, and you are accountable for all activities that occur under your Account. You agree that any information you provide is not confidential or proprietary and does not violate any third-party rights. Each Account is non-transferable and cannot be sold, traded, combined, or shared with others.

If you are using the Website on behalf of someone else, you must have the authority to bind that person to these Terms and Conditions. If the individual does not accept responsibility under these Terms, you agree to take responsibility for any damage resulting from improper use of the Website due to such access.

If you suspect or become aware that the security of your Account has been compromised, you should immediately contact us using the ‘Contact Information’ provided below. If we identify or suspect a security breach, we may require you to change your password or temporarily or permanently suspend your account, without any liability on our part. We reserve the right to deny service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we, at our sole discretion, believe it is in the Company’s best interest to do so.

You agree to (a) comply with all relevant local, state, national, and international laws and regulations while using the Website, including those related to intellectual property, (b) avoid interfering with or disrupting other users' experience on the Website, (c) refrain from reselling any content from the Website, (d) not send "spam," chain letters, junk mail, or any other unsolicited communications, and (e) not engage in defamation, harassment, abuse, or any disruptive behavior towards other users of the Website. Additionally, you will not take or attempt any action that is excessively harmful, harassing, defamatory, obscene, pornographic, or invasive of privacy, or that promotes hate, racial or ethnic discrimination, money laundering, gambling, trolling, propaganda, or any other illegal activities.


ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


PAYMENT METHODS

All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable Goods and Services Tax (GST)unless stated otherwise. Prices are subject to change without notice but changes will not affect orders already confirmed.

You can make payments for Products on the Website using the following options:

  • Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR codes, PayPal, and reward points.
  • Cash on Delivery.


ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide up-to-date, complete, and accurate information for all purchases made at our store. You also agree to promptly update your account details, including your email address and credit card information, so we can process your transactions and contact you as necessary.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors. For more details, please review our Refund Policy: [Link to Refund Policy].

 

THIRD-PARTY TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.


THIRD-PARTY LINKS

Links to any third-party websites are offered for your convenience only. The Company does not endorse, affiliate with, sponsor, or recommend these third-party sites. We are not responsible for the content of these sites or any damage or loss that may arise from your use of or reliance on them. Always review the terms and conditions and privacy policy of any third-party website before using it. Accessing or using these third-party sites is done at your own risk. 



USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

The Company reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content the Company deems objectionable. Under no circumstances will the Company be liable in any way for any user generated content, including without limitation, for any errors or omissions in such content or for any loss or damage of any kind incurred by you as a result of the use of any such user generated content transmitted, uploaded, posted, e-mailed or otherwise made available via the Website. You hereby waive all rights to any claims against the Company for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with such user generated content.

 

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall BR NutriCure Private Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 



INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including but not limited to text, images, graphics, product descriptions, logos, videos, and software, is the exclusive property of BR NutriCure Private Limited or its content suppliers and is protected by Indian intellectual property laws. You may not reproduce, distribute, or exploit any content from the Website without our prior written consent.


DATA PROTECTION & PRIVACY

Your use of the Website is governed by our [Privacy Policy], which explains how we collect, use, store, and share your personal information.


INDEMNIFICATION

You agree to release, indemnify, defend, and hold harmless BR NutriCure Private Limited, along with its contractors, agents, employees, officers, directors, shareholders, affiliates, and assigns, from any and all liabilities, claims, damages, costs, and expenses, including reasonable attorney’s fees, incurred by third parties arising from or related to: (a) this T&C or any breach of your warranties, representations, and obligations under it; (b) the Website content or your use of it; (c) the Products or your use of them (including trial products); (d) any intellectual property or proprietary rights of any person or entity; (e) your violation of any provision of this T&C; or (f) any information or data you provided to the Company.


If the Company is threatened with or faces a lawsuit from a third party, it may request written assurances from you regarding your promise to indemnify the Company. Failing to provide these assurances could be considered a material breach of this T&C. The Company reserves the right to participate in your defense of any third-party claim related to your use of the Website content or Products, with legal counsel of the Company's choosing, at the Company's expense. The Company will also reasonably cooperate in your defense of such claims upon your request and at your expense. You will have the sole responsibility to defend the Company against any claim but must obtain the Company's prior written consent before settling any such claim. These terms will remain in effect even after the termination or cancellation of this T&C or your use of the Website or the Products.


SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


FORCE MAJEURE

The Company will not be considered in default or held liable for any cessation, interruption, or delay in fulfilling its obligations due to events beyond its reasonable control, including but not limited to earthquakes, storms, natural disasters, acts of God, war, terrorism, armed conflicts, labor strikes, lockouts, boycotts, labor disputes, floods, lightning, severe weather, material shortages, rationing, pandemics or epidemics, viruses, Trojans or other disruptive mechanisms, hacking or illegal use of the Website, utility or communication failures, revolutions, civil commotions, acts of public enemies, blockades, embargoes, or any law, order, regulation, ordinance, or demand from any government or judicial authority. If a Force Majeure event occurs that affects the performance of our obligations under these T&C, our obligations will be suspended for the duration of the event.


CESSATION OF OPERATIONS

The Company may, at its sole discretion and without prior notice, cease operation of the Website and distribution of the Products at any time.



ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


GOVERNING LAW & JURISDICTION

The terms of this Agreement shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.


GRIEVANCE REDRESSAL

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the Customer Care Officer/Grievance Officer as mentioned below via mail, email or phone. The Grievance Officer is identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the rules enacted under those law.

Name: [Insert Name]
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert Business Address]

 

CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, review or  change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

CONTACT INFORMATION

For any questions or concerns regarding these Terms, please contact:

Email: contact@brnutricure.com

Phone: +91 8882793428

Website: www.brnutricure.com 

Contact Days: Monday-Friday (From 10:00AM - 6:00PM)